Essential Pro. Plan · Cortex Voice

Essential Pro. Plan

AI analysis of customer feedback

Monthly Annual −20 %
USD 23

per user / month

Monthly billing — no commitment

or USD 18.40 / month billed annually (save 20%)

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No credit card · 14-day free trial · Multilingual support · Canada-hosted data

Included features

Everything that's covered

Unlimited smart surveys (email, SMS, QR) Included
AI analysis of verbatims and text feedback Native AI
Real-time satisfaction dashboards Included
Automatic alerts — critical dissatisfaction Included
5 user seats included 5 seats
Contact database — 250 contacts 250 contacts
Unlimited Cortex AI — strategic recommendations Unlimited
Multilingual surveys · Canada-hosted · Bill 25 Security
Who it's for

This plan is right for you if…

SMBs of 10 to 50 employees in daily contact with their customers

Retail, clinics, professional services, training centers.

You collect customer feedback but don't have time to analyze it

Cortex Voice automatically synthesizes and categorizes every response — no manual reading required.

You want to detect weak signals before they impact your sales

The AI identifies negative trends as they emerge and alerts you immediately.

Full comparison

Your plan in context

Feature Discovery
Free · 14 days 		Essential Pro.
This plan
Cortex Voice 		Scale
Cortex Data 		Enterprise
Cortex Fusion
Monthly price Free14 days USD 23/ month USD 37/ month USD 58/ month
User seats 2 5 10 Unlimited
Contact database 5 250 1,000 Unlimited
Marketing campaigns 3 Unlimited Unlimited Unlimited
File storage 10 MB 5 GB 20 GB 100 GB
Cortex AI 15 sessions Unlimited Unlimited Unlimited
Smart surveys 3 surveys
100 resp./month		 ✓ ✓ ✓
AI verbatim analysis ✕ ✓ ✓ ✓
Dissatisfaction alerts ✕ ✓ ✓ ✓
CRM / ERP connection ✕ ✕ ✓ ✓
AI sales forecasting ✕ ✕ ✓ ✓
Unified 360° view ✕ ✕ ✕ ✓
Advanced predictive AI ✕ ✕ ✕ ✓
Automations ✕ ✕ ✕ ✓
Full API ✕ ✕ ✕ ✓
Multilingual ✓ ✓ ✓ ✓
Support Help Center Email Email + Chat Phone + Chat + Dedicated
Training ✕ ✕ ✕ ✓ 2h/month
Compare

Other plans

Next plan up Scale — Cortex Data USD 37 / month See this plan Full platform Enterprise — Cortex Fusion USD 58 / month See this plan
Key question
Those tools collect data. Cortex Voice analyzes it and generates recommendations. The AI reads all your responses and tells you the top 3 priorities to address this week — with concrete actions and an estimated impact. You don't have to read every response yourself.

More questions? Visit our full FAQ or contact our team.

Ready to truly listen to your customers?

Your first AI insights arrive from the very first response collected.

Activate my account Talk to an expert

No credit card · 14-day free trial · Multilingual support · Canada-hosted data