For MRCs, regional municipalities, and public organizations: Comulead helps government institutions and communities better understand citizens, evaluate initiative impact, and make public decisions grounded in reliable data.
Optimize My Services →
Trois solutions complémentaires pour propulser votre croissance : Cortex Voice analyse vos feedbacks clients, Cortex Data optimise vos ventes, et Cortex Fusion unifie les deux pour une intelligence d'affaires complète.
Choisissez la solution adaptée à vos besoins ou combinez-les pour un impact maximal.
MRC des Laurentides-Sud (fictitious name), comprising 18 municipalities and 65,000 citizens, was receiving recurring complaints about service quality with no objective way to measure satisfaction.
Problem: Public consultations attracted only 5% of citizens — always the same disgruntled voices. Getting a representative picture was impossible.
The MRC was investing heavily in services (recreation, libraries, transit) without knowing what citizens actually valued:
By deploying Cortex Voice to collect micro-surveys after every service interaction (library, permits, recreation), the MRC identified 3 clear priorities:
Cortex also generated automated citizen reports: "Based on your feedback, we improved X, Y, and Z." Trust levels recovered quickly.
Cortex adapts to MRCs and regional municipalities of all sizes to measure and improve citizen satisfaction.
Collect feedback without an external survey budget. Identify your priorities with concrete data, even with limited resources.
Analyze satisfaction by member municipality. Identify which communities need attention and where to focus your improvement efforts.
Segment by service, department, or geographic area. Get granular insights to target your investments with precision.
From libraries to urban planning, Cortex collects feedback at every citizen touchpoint.
Measure satisfaction after every visit: are hours convenient? Is the facility clean? How's the welcome? Identify priority improvements based on real users.
Collect feedback after permit requests, registrations, and declarations. Detect slow or confusing processes that frustrate citizens.
Measure satisfaction on bus punctuality, vehicle cleanliness, and road conditions. Prioritize investments based on real perceived impact.
Tailored operational intelligence for every sector. See how other industries maximize their results with Cortex.
Cut wait times by 40%, optimize beds, predict admissions. Better care outcomes.
Boost success rates by 35%, reduce dropout by 48%. Personalized interventions.
Save 32% on fuel costs. Optimized routes, predictive maintenance.
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